ABA Banking Journal
No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
SUBSCRIBE
ABA Banking Journal
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
No Result
View All Result
No Result
View All Result
Home Commercial Lending

Survey finds many businesses rely on bankers for expert advice

August 6, 2025
Reading Time: 1 min read
Fed survey: Business lending standards tightened in Q3 2022

Small and midsize business leaders say they are most likely to turn to bankers for expert advice on a variety of financial issues, such as lending and growing revenue, according to a new survey by the Providence, Rhode Island-based Citizens Bank.

Seventy-two percent of SMB leaders said they turn to business bankers for help when applying for loans or other credits, while 27% said they turn to certified public accountants and 11% to attorneys, according to the survey. Business leaders were also more likely to turn to business bankers for advice on business planning, increasing revenue and debt management.

At the same time, 84% of SMBs said their business banker is a key member of their team of expert advisers, providing advice on access to business credit, cash position, decision-making and cash flow.

The survey also found that 69% of SMBs that prioritize financial advice and data believed they would grow their business in the next five years. The survey defined such businesses as ones that seek advice from their CPA, attorney or business banker at least monthly, and use financial data-gathering applications and tools to manage company finances at least weekly.

Tags: Customer expectationsCustomer satisfactionCustomer serviceSurveys
ShareTweetPin

Related Posts

ABA, MBA release ad encouraging Rep. McClain Delaney to keep fighting for workers, communities

ABA, MBA release ad encouraging Rep. McClain Delaney to keep fighting for workers, communities

Newsbytes
June 17, 2026

ABA and the Maryland Bankers Association have released a new ad applauding Rep. April McClain Delaney’s (D-Md.) support of policies that lower costs for farmers, fishers and homeowners and encouraging her to keep up those efforts.

Consumers Remain Resilient as the Economy Rebounds

ABA DataBank: Retail sales surge in May

Economy
June 17, 2026

Even though U.S. consumers still face the challenge of elevated inflation, their robust spending should help support the overall economy and loan demand.

Personalized Marketing? Not Without Email

Bank marketers ramp up email marketing prowess

Retail and Marketing
June 17, 2026

Emerging opportunities are in behavioral triggers, abandonment follow-up, predictive next-best-action and segmented journeys.

FHFA to create affordable housing advisory committee

Senate, House committee leaders reach agreement on housing bill

Community Banking
June 16, 2026

The leaders of the House and Senate banking committees announced they had reached an agreement on a bipartisan housing bill that includes several provisions related to banking, from brokered deposits to de novo bank formation.

OCC revises how it designates minority depository institutions

OCC revises how it designates minority depository institutions

Community Banking
June 16, 2026

The OCC has amended the criteria it uses to designate financial institutions as minority depository institutions, including the removal of policy language that the agency said allowed it to continue MDI designation “when the bank no longer met...

FDIC delays deadline for compliance with new signage requirements

Government watchdog agency suggests changes to FDIC supervision, HUD disaster recovery

Compliance and Risk
June 16, 2026

The FDIC should take further steps to strengthen its bank supervision, and HUD should take steps to mitigate fraud in federal disaster recovery and improve manufactured housing financing, the Government Accountability Office concluded in separate reports.

NEWSBYTES

ABA, MBA release ad encouraging Rep. McClain Delaney to keep fighting for workers, communities

June 17, 2026

ABA DataBank: Retail sales surge in May

June 17, 2026

Senate, House committee leaders reach agreement on housing bill

June 16, 2026

SPONSORED CONTENT

Why Your Systems Keep Slowing Down — and What to Do About It

Examiners Are Now Looking at Your Non-Core Systems

June 11, 2026
Your Floorplan Audit and Your Credit Decision Are Weeks Apart. That Gap Has a Price.

Your Floorplan Audit and Your Credit Decision Are Weeks Apart. That Gap Has a Price.

June 1, 2026
A Modern Blueprint for Serving High-Net-Worth Families

A Modern Blueprint for Serving High-Net-Worth Families

May 28, 2026
Why Your Systems Keep Slowing Down — and What to Do About It

AI Is in Your Bank. Is Your Cloud Contract Governing It?

May 20, 2026

PODCASTS

Podcast: Understanding bank regulators’ guidance on illegal immigration

June 11, 2026

Podcast: Creating a feeling of welcome, for customers and new bankers

May 28, 2026

Podcast: How consumer deposits drive full relationship banking

May 14, 2026

American Bankers Association
1333 New Hampshire Ave NW
Washington, DC 20036
1-800-BANKERS (800-226-5377)
www.aba.com
About ABA
Privacy Policy
Contact ABA

ABA Banking Journal
About ABA Banking Journal
Media Kit
Advertising
Subscribe

© 2026 American Bankers Association. All rights reserved.

No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive

© 2026 American Bankers Association. All rights reserved.