The networking infrastructure found in many banks is not built to handle remote workforces, multiple video meetings or online banking.
The American Bankers Association on Tuesday asked the federal agency responsible for developing technical accessibility standards to exclude ATMs and other bank devices from proposed rulemaking for self-service transaction machines, or SSTMs.
Mobile apps and websites have become the first resources that investors consult to review their investments, make transactions and conduct research, with apps particularly popular among younger generations, according to a new survey by J.D. Power.
As the Federal Trade Commission explores a rulemaking to govern the collection of personal data for commercial purposes, it should consider the current landscape of federal and state laws on data security and avoid pursuing regulations that discourage innovation that has benefitted consumers in financial services, the American Bankers Association said Monday in comments filed with the agency.
According to the report, while fintech firms enable new capabilities, they also create new risks related to data privacy and regulatory arbitrage.
The American Bankers Association and three financial industry trade groups on Monday called for the Cybersecurity and Infrastructure Security Agency to prioritize cyber incident reporting requirements that are accessible, functional and simple and to carefully weigh the type and volume of data collected so that it remains useful to prevent systemic vulnerabilities and combat bad actors.
Consumers most commonly reported being victimized by fraud, theft, account hacks and scams.
Ninety-nine percent of consumers rated their bank’s online and mobile app experience as “excellent,” “very good” or “good,” tying a record first set two years ago, according to a new survey commissioned by the American Bankers Association.
Competitive pressures and increased customer expectations are leading drivers of technology investments.
ABA leadership discussed some of the association’s primary advocacy efforts affecting ag lenders and the farmers and ranchers they serve.