ABA Banking Journal

A victim of the fraud detailed in the popular Netflix documentary now fights romance scams every day.

Banks can leverage marketing to transform succession risk into a targeted opportunity for retention, acquisition and growth.

Marketers are shifting resources where perceived performance is greatest, but areas of misalignment persist.

A review of new surveys on when CEOs and businesses speak up on controversial issues reveals that public support for corporate activism is slipping.

Boards are becoming more intentional about the expertise they recruit. More report having directors with mergers and acquisitions expertise.

SPONSORED CONTENT PRESENTED BY: BAIN & COMPANY Banks have long invested in technology to improve efficiency, customer experiences, and competitiveness. Artificial intelligence promises to accelerate that progress. But its greatest consequences may extend beyond bank operations. AI could change where banks earn profits and why customers choose one institution over another. The more important question for leaders is not how...

SPONSORED CONTENT PRESENTED BY JACK HENRY How Infrastructure Is Changing and the Choice You Face Financial services technology is no longer evolving along a single, steady path. It’s diverging. Banks now operate in a landscape where the underlying infrastructure they choose will directly determine how quickly they can respond to market shifts, adopt new capabilities, and deliver the experiences customers...

SPONSORED CONTENT PRESENTED BY ALKAMI What generational banking trends reveal about the shift from demographic marketing to anticipatory relationships Financial institutions have spent years asking how to attract younger account holders, retain older ones, and tailor the banking experience by generation. People do not experience their financial lives as demographic segments. They experience them as defining moments – the first...

SPONSORED CONTENT PRESENTED BY AGRI-ACCESS Meeting Ag Lending Goals Without Going It Alone Agricultural lending has long been built on relationships. Financial institutions know their customers, understand their local markets and play an important role in supporting the farms and agricultural businesses that keep rural communities moving forward. But even a strong borrower relationship does not mean every agricultural loan...