On the latest episode of the ABA Banking Journal Podcast, CEO Brad Paige talks about “the first security enhancement that we’ve done that actually improved the customer experience.” The enhancement: digital voice authentication.
given the fierce competition to attract and retain bank customers, what do you do to differentiate yourself? Positioning yourself as a customer advocate is one important way. You can say you have your customers’ best interests at heart, but what can you do to put teeth into that claim?
Humans are pre-disposed to pay close attention to the behavior of their social groups—to either imitate it or avoid it. Most of us aren’t even aware of the pull that our peers have on our choices. And that has enormous implications for marketers.
SPONSORED CONTENT PROVIDED BY LOOMIS As the risk of having more cash on-hand grows and the pressure to automate cash-handling…
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