Sixty-one percent (up 11 points from 2013) said they could cover a $400 emergency expense in cash, a benchmark often cited by policymakers.
Banks do not base decisions on how much they should hold in reserve at the Federal Reserve Banks on their desire to earn the interest paid on excess reserves, according to a Fed survey of senior financial officers released today.
Seven in 10 small business owners are more optimistic than pessimistic, according to the latest Wells Fargo/Gallup survey of small business owners.
Overall customer satisfaction with retail banks came in at 807 (on a 1,000 point scale), up a point from 2018, according to J.D. Power’s annual retail banking satisfaction study released today.
Read more about the 2018 Small Business Credit Survey.
More than three-quarters of financial institutions will gather data from five or more years back as they prepare to implement the Current Expected Credit Loss standard.
…and the innovative services they offer.
Cultivating an image of a bank that’s in touch with its customers’ current concerns can be deceptively direct: Conduct an opinion survey and then provide the results to the news media.
As 1,300 gathered in Washington today to bring banking’s message to Capitol Hill during the ABA Summit, new polling figures from ABA and Morning Consult showed that Americans have highly positive views of their banks.
Fifty percent of first-time person-to-person payments users are aged 45 or older, according to survey data released today by Early Warning Services.