Access the 2019 social media report.
Americans’ confidence in banks held steady in 2019, according to an annual Gallup survey released this week.
Financial performance among minority depository institutions has significantly improved in the last five years, particularly in terms of loan performance, according to new research from the FDIC.
Sixty-one percent (up 11 points from 2013) said they could cover a $400 emergency expense in cash, a benchmark often cited by policymakers.
Banks do not base decisions on how much they should hold in reserve at the Federal Reserve Banks on their desire to earn the interest paid on excess reserves, according to a Fed survey of senior financial officers released today.
Seven in 10 small business owners are more optimistic than pessimistic, according to the latest Wells Fargo/Gallup survey of small business owners.
Overall customer satisfaction with retail banks came in at 807 (on a 1,000 point scale), up a point from 2018, according to J.D. Power’s annual retail banking satisfaction study released today.
Read more about the 2018 Small Business Credit Survey.
More than three-quarters of financial institutions will gather data from five or more years back as they prepare to implement the Current Expected Credit Loss standard.