Browsing: Surveys

Newsbytes

A majority of retail bank customers, 69%, who receive advice from their bank act on it, according to J.D. Power’s fourth annual study on retail banking advice. According to the report, overall customer satisfaction rises 229 points on a 1,000 point scale when customers are offered advice and guidance that completely meets their needs.

Newsbytes

Younger Americans are embracing health savings accounts, with about one in five people in their 30s having an account, according to a new HSA market survey released today by consulting firm Devenir and the American Bankers Association’s Health Savings Account Council.

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