Podcast: Top bank tech and innovation trends for 2023

The FCC is seeking public comment on creating a “robocall scorecard” to measure how voice service providers are protecting consumers from illegal calls. In related news, the commission booted 14 providers from the U.S. telecommunications network.

More than two in five U.S. consumers said they have encountered a scam powered by artificial intelligence, either personally or through someone they know, according to a recent survey by Credit One Bank.

Fifty-two state bankers associations expressed strong support for the Federal Communications Commission’s proposals to ensure that all voice service providers in the path of a call take meaningful responsibility for keeping illegal calls off the U.S. calling network.

The value of digital identity, registry modernization and platform safeguards in stopping fraudulent financial services ads.

Deloitte survey finds that while most bank customers use generative AI to research bank products, they hesitate to share personal info with the technology or trust its recommendations.

With the rise of frontier artificial intelligence models, financial institutions and third-party technology providers should prepare for a cyber threat environment marked by more vulnerabilities and faster software patching, Financial Stability Board Chair George Bailey said.