On the latest episode of the ABA Banking Journal Podcast, CEO Brad Paige talks about “the first security enhancement that we’ve done that actually improved the customer experience.” The enhancement: digital voice authentication.
Browsing: Protecting older Americans
First Financial Bank takes elder fraud seriously. The $7.8 billion bank with locations across Texas has stopped $7.5 million in elder fraud, including $2.3 million in 2018 alone.
The number of Suspicious Activity Reports filed on suspected elder financial abuse quadrupled from 2013 to 2017, rising to 63,500 that year, according to new figures published today by the Consumer Financial Protection Bureau.
The ABA Foundation makes connections even easier so bankers can support lifelong financial learning.
The latest episode of the ABA Banking Journal Podcast features interviews with the winners of ABA’s 2018 Community Commitment Awards.
One in four Americans are caregiving for someone, and nearly two-thirds of those are helping manage someone’s financial affairs.
In response to an executive order today by President Trump, the U.S. Department of Justice launched a new task force on market integrity and consumer fraud.
To mark Elder Abuse Awareness Month in June, a bonus episode of the ABA Banking Journal Podcast explores how banks can successfully partner with law enforcement, Adult Protective Services agencies and other community partners to protect their senior citizen customers from elder financial abuse.