Whether it’s buying a mortgage division in 2009 or building a diversified product set in an age of nichification, community bank CEO Luanne Cundiff zigs when pundits say to zag.
You spend a third of your life at work, says Jeremy Callais. “You can teach someone how to do banking. We hire people who we want to spend a third of our lives with. We tend to think that the customers like to bank with those people too.”
After her bank’s CEO unexpectedly died a quarter century ago, Annette Russell was suddenly thrust into the top job at Security Federal Savings Bank in Logansport, Indiana. But if Russell has anything to do with it, the next transition won’t be so abrupt.
In a world where bank CEOs often reach the corner office via serving as chief financial officer or building a career on the lending side, Clayton Legear did things differently.
As one of the country’s generation of young bank CEOs, and one whose professional background is in risk management and regulatory compliance, Clayton Legear shares his unique outlook in the latest episode of the ABA Banking Journal Podcast.
To accommodate changing consumer preferences and technology, it’s necessary to shift the retail culture. And that requires a wholesale look at the entire organization—and the removal of barriers between business lines that have existed within banks forever.
Board members and industry experts offer several tips.
“There are so many ways we can bring banking to people,” says Ryan James, president and CEO of Surety Bank in Deland, Fla. “Community is not bound by geography. I look at community as shared interest.”
Ryan James reflects on how Surety Bank supported its customers through the financial crisis and how he’s positioning the 93-year-old institution for the next 90 years.
ABA today saluted the women named to American Banker Magazine’s “25 Most Powerful Women in Banking” and “25 Women to Watch in Banking” lists for 2019.