Anne Tangen, a bank IT expert-turned-CEO at BankFive in Fall River, Massachusetts, talks about BankFive’s efforts to reduce friction in the account opening process, as well as her work to smooth the path for talented women in the community bank C-suite.
Following mergers, former CEOs and board chairs may have to adapt to smaller roles, but their experience remains valuable.
Community Bankers Council Chair Jeremy Callais views relationships as the sector’s greatest strength.
Open communication, transparency key to preventing board rifts from becoming gulfs.
“When we’re able to take banking to them, at a place where they already have trust with their employer, that’s a bridge,” says Jennifer Huffman of Atlantic Union Bank’s workplace banking product. “From there we’re able to grow that relationship.”
One bank’s focus on continuous improvement means associates know they will continue to get new options, and the bank will continue to listen to their feedback.
‘We recruit some of our best customers to serve on our advisory boards. It’s a business feeder.’
Recent research provides actionable conclusions for bank executives and board members who want to improve the functioning of their boards.
As CEO of First United Bank and Trust, ABA Treasurer Carissa Rodeheaver views personal relationships as the core business strength of the institution.
The latest episode of the ABA Banking Journal Podcast features the winners of ABA’s Distinguished Service Awards for Risk and Compliance.