The Bank for International Settlements released a working paper to discuss the range of central bank digital currencies, including addressing their architectures, how they could complement existing payment options and what they imply for the financial system and central banks in the future.
Browsing: Digital banking
A recent survey of mobile banking customers by S&P Global Market Intelligence found that about 51% of respondents said that they were visiting bank branches less frequently due to the pandemic.
The most effective strategies for banks will have digital and brick-and-mortar channels working together to provide the greatest possible convenience and flexibility.
Customers and the teams servicing them must have the ability to respond quickly with the right information.
Fighting credential stuffing requires planning and coordination across security, fraud, technology and customer experience teams.
Email, spreadsheets and manual searches slow down the loan process.
Continual self-assessment can be a key tool to identifying areas to improve.
Some branches are closing but that doesn’t mean reduced access to banking services, especially in lower-to-moderate-income neighborhoods.
People expect to be treated individually and in a way that aligns with their values—in every business relationship.
It’s time to get ahead of digital trends by rethinking the PDF environment, corralling costs and better supporting users.