ABA Banking Journal
No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
SUBSCRIBE
ABA Banking Journal
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
No Result
View All Result
No Result
View All Result
ADVERTISEMENT
Home Newsbytes

J.D. Power: Debit, credit card use still outpacing alternative payment methods

July 5, 2022
Reading Time: 2 mins read
J.D. Power: Debit, credit card use still outpacing alternative payment methods

Debit and credit card transactions continue to lead the way in payments transactions over digital payments alternatives, according to recent research published by J.D. Power. Across all age groups of U.S. consumers in the last three months, 32% turned to their debit card most frequently to pay and 28% used their credit card. Trailing behind cards were ATM withdrawals (12%), cash (11%), check (6%), a mobile wallet (2%). Other alternatives, such as P2P payment apps, prepaid or gift cards, “buy now pay later” or cryptocurrencies were each used by only 1% of consumers in that same three-month period, according to the survey.

When asked about their reasons for using credit cards, earning rewards topped the ability to pay over time for both young and older customers: 61% of consumers over age 45 and 36% of consumers age 18 to 44 said it was their primary reason for using their card. Older consumers were more likely than younger consumers to pay off their credit card statement in full each month and earn rewards and benefits, but slightly less likely to report using more than one credit card. Both younger and older consumers said they used their credit card for multiple transactions per week.

Turning to debit card behavior, 55% of young consumers said they used their debit card multiple times per week, compared to 48% of older consumers. Younger consumers also reported being more likely to use a debit card for both small and large recurring expenses like bills, car payments, rent payments or insurance than their older counterparts.

When it came to understanding payments overall, the survey identified a gap between young consumers’ understanding of various payment methods; 72% of those 45 and older said they have a full understanding of payments methods, while just 57% of consumers age 18-44 did. Despite a lack of knowledge, however, younger customers reported a level of satisfaction with alternative payment methods that was on par with their satisfaction toward traditional cards. Among 18 to 44 year olds, credit and debit cards earned satisfaction scores of 4.4 and 4.2, respectively, on a six-point scale. BNPL options had a satisfaction score of 4.4 among this demographic, while digital offerings (including mobile wallets or P2P payments) had a satisfaction score of four.

ADVERTISEMENT
Tags: Credit cardsDebit cardsMobile paymentsPayment cardsPayments
ShareTweetPin

Related Posts

CFPB releases mortgage servicing proposal, overhauls loss mitigation framework

ABA, associations seek clarity about Fannie, Freddie credit scoring change

Mortgage
July 11, 2025

The recent announcement that Fannie Mae and Freddie Mac will expand credit scoring options for mortgages is a promising first step in creating a scoring system to better serve creditworthy Americans, but there remain several questions about how...

ABA Data Bank: Commodity inflation makes Fed’s job harder

ABA DataBank: Copper prices rise on tariff announcement

Economy
July 11, 2025

With the Trump administration announcing a 50% tariff on copper imports starting August 1, copper futures prices surged in response.

ABA donates to Texas flood relief efforts, urges bankers to contribute

FDIC issues regulatory relief guidance for Texas

Compliance and Risk
July 11, 2025

The FDIC released guidance with steps intended to provide regulatory relief to financial institutions and facilitate recovery in areas of Texas recently affected by severe storms and flooding.

BIS drafts guidance for central banks on AI adoption

BIS releases report on connections between banks and nonbanks

Compliance and Risk
July 11, 2025

Differences between regulations for banks and those for nonbank financial intermediaries may have created incentives to shift business activities to the NBFI sector, so bank supervisors should apply “close scrutiny” to such interactions, according to the report.

Regulators take issue with discrimination definition in proposed appraisal standards

HUD reverses Biden-era policies on appraisal review

Compliance and Risk
July 11, 2025

HUD eliminated several of the core policies adopted by the Property Appraisal and Valuation Equity task force, an interagency group of 13 federal agencies formed during the Biden administration to address alleged discrimination in the appraisal process.

ABA donates to Texas flood relief efforts, urges bankers to contribute

ABA donates to Texas flood relief efforts, urges bankers to contribute

Community Banking
July 10, 2025

ABA will donate $10,000 to Texas Bankers Foundation to assist with immediate disaster response and recovery following the recent catastrophic flooding in Central Texas.

NEWSBYTES

ABA, associations seek clarity about Fannie, Freddie credit scoring change

July 11, 2025

ABA DataBank: Copper prices rise on tariff announcement

July 11, 2025

FDIC issues regulatory relief guidance for Texas

July 11, 2025

SPONSORED CONTENT

Navigating Disruption in Ag Lending – Why Tariffs Are Just the Tip of the Iceberg

Navigating Disruption in Ag Lending – Why Tariffs Are Just the Tip of the Iceberg

July 1, 2025
AI Compliance and Regulation: What Financial Institutions Need to Know

Unlocking Deposit Growth: How Financial Institutions Can Activate Data for Precision Cross-Sell

June 1, 2025
Choosing the Right Account Opening Platform: 10 Key Considerations for Long-Term Success

Choosing the Right Account Opening Platform: 10 Key Considerations for Long-Term Success

April 25, 2025
Outsourcing: Getting to Go/No-Go

Outsourcing: Getting to Go/No-Go

April 5, 2025

PODCASTS

Breaking down the bank-related provisions in the big budget bill

July 10, 2025

Podcast: Inside ABA’s new Treasury Check Verification System API

June 25, 2025

Podcast: Staying close to clients amid tariff-driven volatility

June 18, 2025
ADVERTISEMENT

American Bankers Association
1333 New Hampshire Ave NW
Washington, DC 20036
1-800-BANKERS (800-226-5377)
www.aba.com
About ABA
Privacy Policy
Contact ABA

ABA Banking Journal
About ABA Banking Journal
Media Kit
Advertising
Subscribe

© 2025 American Bankers Association. All rights reserved.

No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive

© 2025 American Bankers Association. All rights reserved.