Demand for credit cards remains relatively stable and banks are introducing new technologies like AI and chatbots into the payments experience, according to the biennial Credit CARD Act report released by the Consumer Financial Protection Bureau today.
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A lack of understanding about credit card rewards offerings may affect consumers’ satisfaction with their issuer, according to the J.D. Power 2019 Credit Card Satisfaction Study released today.
Outstanding household debt increased by 1.4% in the second quarter of 2019, rising by $192 billion to land at $13.86 trillion, the Federal Reserve Bank of New York reported today.
The second quarter saw substantially stronger demand for residential mortgage loans, according to the Federal Reserve’s latest senior loan officer opinion survey released today.
As a share of disposable income, credit card credit outstanding (seasonally adjusted) eased 3 basis points to 5.40 percent in the first quarter. Credit card leverage is essentially unchanged over the last five quarters and is equivalent to levels from early 2013.
Credit card use moderated in the first quarter of 2019, according to the American Bankers Association’s latest Credit Card Market Monitor released today.
Delinquencies for credit cards provided by banks fell significantly in the first quarter of 2019, while the composite index of closed-end loans remained unchanged, according to the American Bankers Association’s Consumer Credit Delinquency Bulletin released today.
As bank mobile apps add new features, the increased complexity is stumping some consumers, according to new studies from J.D. Power.