- A recent trip to a national retailer and how things have changed since 2019.
- Why do companies need so much data and what is the value of it?
- How the in-person checkout experience is antiquated.
- A dive into sales promotions and how effective they are.
- Is the customer journey now more digital than in-person?
- What does the service of Ritz Carlton really mean?
- And a discussion about pop music and some commercial usage …
Are credit unions overspending on marketing?
Outsized marketing expenditures – and relaxed membership rules – fuel credit union growth.