The value is high to banks of continually adapting their digital toolkits to remain competitive and deliver consistently positive customer experiences.
Cloud-based technologies now make it possible to knit together many distinct types of information into a usable “data fabric” in near real time.
Here are best practices for data-driven digital marketing to boost business and commercial banking sales productivity.
The bank compliance function stands on the brink of fundamental change driven by digital technology. This transformation has already begun and is likely to accelerate sharply as generative AI drives new thinking about both the compliance challenges and the compliance solutions of the future.
In 2023’s challenging environment, the key is ensuring your team has the right allocation of staff and agency resources.
The competition for customer deposits is going to continue to rise in the next few years and a dedicated retention strategy built around delivering the best customer experience will be needed.
Banks are taking steps to reexamine their relationships with depositors, borrowers
‘We are transforming our marketing organization to prioritize targeted data-driven customer acquisition and lead generation programs.’
By treating data as a product, banks can maintain its quality, utility and relevance.
Another indication of significant challenges ahead is the 888-page final rule’s frequent use of a version of the term “reasonably designed procedures”—175 times.