Some banks remain hesitant to invest heavily in developing and driving traffic to their website. Think of it this way: you wouldn’t build a new branch and then decide not to put up a sign. Likewise, your website needs a signpost (or two) and directions to help potential customers find it.
A group of Republican senators yesterday wrote to Attorney General William Barr seeking an update on the Justice Department’s efforts to clarify compliance obligations for businesses with respect to website accessibility under Americans with Disabilities Act.
With .bank URLs, banks are reclaiming their email channels from the fear of phishing as a trusted space to communicate internally and with their customers.