ABA: Regulation of foreign call centers will not combat fraud
ABA urged the Federal Communications Commission not to impose additional regulation on foreign call centers belonging to banks and other ...
Tag: Customer communications
FCC votes to issue ABA-supported ‘know your upstream provider’ proposal
The FCC voted to issue an ABA-backed proposal that would impose stronger “know your upstream provider” requirements on voice service ...
ABA supports issuance of ‘know your upstream provider’ proposal
ABA expressed its support for FCC Chairman Brendan Carr’s decision to schedule a May 20 vote on issuing a proposal ...
FCC proposes overhaul of voice service provider regulations to fight illegal calls
The FCC unanimously voted to move forward with proposed rulemaking to impose stronger “know your customer” requirements on voice service ...
ABA supports issuance of ‘know your customer’ proposal for originating providers
ABA expressed its support for FCC Chairman Brendan Carr’s decision to schedule a vote on issuing a proposal that would ...
FCC proposes stronger penalties on voice service providers for KYC failures
The FCC is seeking to impose stronger “know your customer” requirements on voice service providers that originate calls, as part ...
ABA commends FCC enforcement action targeting bank impersonation calls
ABA commended the FCC for proposing to impose a forfeiture on U.S. voice service provider Voxbeam Telecommunications for transmitting foreign-originated ...
ABA highlights fraud data, polling as FCC considers strengthening numbering policies
ABA expressed support for the FCC’s decision to schedule a vote on March 26 on whether it should issue a ...
ABA Fraudcast: Who is calling me?
Confronting the increasing challenge of spoofed calls to customers from criminals, while protecting lawful bank calls
The wealth transfer challenge: Better communication means less stress between generations
A new study shows the objective is not just to smooth the transfer but to avoid serious conflict on the ...
