ABA supports issuance of ‘know your customer’ proposal for originating providers
ABA expressed its support for FCC Chairman Brendan Carr’s decision to schedule a vote on issuing a proposal that would ...
Tag: Customer communications
FCC proposes stronger penalties on voice service providers for KYC failures
The FCC is seeking to impose stronger “know your customer” requirements on voice service providers that originate calls, as part ...
ABA commends FCC enforcement action targeting bank impersonation calls
ABA commended the FCC for proposing to impose a forfeiture on U.S. voice service provider Voxbeam Telecommunications for transmitting foreign-originated ...
ABA highlights fraud data, polling as FCC considers strengthening numbering policies
ABA expressed support for the FCC’s decision to schedule a vote on March 26 on whether it should issue a ...
ABA Fraudcast: Who is calling me?
Confronting the increasing challenge of spoofed calls to customers from criminals, while protecting lawful bank calls
The wealth transfer challenge: Better communication means less stress between generations
A new study shows the objective is not just to smooth the transfer but to avoid serious conflict on the ...
FCC strengthens Robocall Mitigation Database
The FCC issued a final rule that requires voice service providers to provide more timely updated information to the Robocall ...
FCC grants ABA-requested extension of ‘revoke all’ rule’s effective date
The FCC issued an order extending the effective date of the “revoke all” rule from April 11, 2026, to Jan. ...
ABA, associations support TCPA reform, urge action by FCC to combat fraud
ABA led a group of eight financial trade associations in expressing support for proposals to the Federal Communications Commission that ...
ABA, consumer group urge action by voice service providers to combat fraud
ABA joined other industry trade groups and a consumer rights organization in urging the FCC to require voice service providers ...
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