ABA recommends ‘good government’ improvements to agencies’ surveys
ABA and three financial trade associations urged the White House Office of Management and Budget to publish key information about ...
Tag: Consumer complaints
Don’t reward misleading data
The CFPB continues to mislead policymakers and the public about credit card rewards programs.
CFPB issues bulletin charting consumer cryptoasset complaints
Consumers most commonly reported being victimized by fraud, theft, account hacks and scams.
Chopra resists requests to define ‘junk fees’ with specificity
Under pressure from Republican lawmakers to define what he meant by “junk fees”—a term coined by the bureau as part ...
CFPB Flags COVID-Related Consumer Complaints in Latest Bulletin
The Consumer Financial Protection Bureau today issued a consumer complaint bulletin that focused on complaints related to certain COVID-19 relief ...
CFPB Report Highlights 99% Timely Response to Complaints in 2020
The Consumer Financial Protection Bureau reported that banks and other companies responded in a timely manner to 99% of complaints ...
CFPB Makes Changes to Consumer Complaint Database Functionality
The Consumer Financial Protection Bureau today announced several technological enhancements to its public consumer complaint database.
CFPB to Make ABA-Advocated Changes to Complaint Database
The Consumer Financial Protection Bureau will continue to publish a database of consumer complaints, but it will make several key ...
CFPB Report Highlights 98% Timely Response Rate to Complaints in 2018
The Consumer Financial Protection Bureau reported that banks and other companies responded in a timely manner to 98% of complaints ...
Data Security, Privacy to Be Early Focus of CFPB’s Kraninger
Newly sworn-in Consumer Financial Protection Bureau Director Kathy Kraninger will focus on data security and privacy in her early days ...
