Cordray Urges Banks to Review Complaints in CFPB Database
Consumer Financial Protection Bureau Director Richard Cordray today said he “urged” all bankers to review and analyze complaints in the ...
Tag: Consumer complaints
ABA Opposes CFPB’s Subjective Rating System for Complaints
The Consumer Financial Protection Bureau’s proposed addition to its consumer complaint database would further erode consumer privacy and foster the ...
CFPB Proposes Feedback Mechanism for Consumer Complaint Handling
The CFPB today announced plans to change the “dispute” function in its consumer complaint database to allow complainants to take ...
CFPB Accepting Consumer Complaints for Marketplace Lenders
The CFPB announced today that it is now accepting consumer complaints about loans from online marketplace lenders.
Abernathy: CFPB’s Data Collection Practices Are “Expansive and Intrusive”
Despite its insistence that it is a “data-driven agency,” the Consumer Financial Protection Bureau has repeatedly failed to live up ...
CFPB Watchdog Highlights Inaccuracies in Consumer Complaints
The inspector general for the Consumer Financial Protection Bureau issued a report today spotlighting inaccuracies and process weaknesses in the ...
CFPB Launches New Monthly Reports on Consumer Complaints
The CFPB today issued the first in a series of new monthly reports on consumer complaints. The report covers complaint ...
CFPB Unveils Complaint Narratives, Access for Government Workers
The Consumer Financial Protection Bureau today published the first 7,700 consumer narratives that consumers had opted to have accompany their ...
ABA Urges Changes to CFPB Complaint Narrative Database
ABA President and CEO Frank Keating in a letter yesterday shared members’ concerns about the Consumer Financial Protection Bureau’s recent ...
