
For a More Effective COVID-19 Response, Let Your Brand be Your Guide
Embrace this powerful opportunity to prove once and for all that your bank is everything you say it is.
Embrace this powerful opportunity to prove once and for all that your bank is everything you say it is.
For bank marketers in the COVID-19 crisis, the objective is clear: Keep your eyes on the prize.
Branding goes beyond advertising and signage. Don’t neglect how your physical spaces shape your customer experience.
Banks should act immediately to ensure their social media strategies are updated, actively managed and supportive of customer needs.
A “culture ambassador” is essentially a company cheerleader—someone who’s always engaged and enthusiastic about building, maintaining, and sharing an excellent culture within a workplace. Banks need culture ambassadors to show both potential customers and potential employees what separates them from the competition.
Findings from ABA Research
By Tammy O’Shea
By Kate Young
By Walt Albro