Bonus Podcast: A Record-Setting Expansion, but Growing Downside Risk
Comerica Bank Chief Economist Robert Dye joins the ABA Banking Journal Podcast for a brief conversation on the economic outlook for the remainder of 2019 and beyond.
Browsing: ABA Banking Journal Podcast
Podcast: How Voice Biometric Authentication Improves Bank CX
On the latest episode of the ABA Banking Journal Podcast, CEO Brad Paige talks about “the first security enhancement that we’ve done that actually improved the customer experience.” The enhancement: digital voice authentication.
Podcast: A $4 Billion Bank’s Nationwide Affordable Housing Strategy
As banks across the country mark American Housing Month in June, the ABA Banking Journal Podcast sat down with Michael Petrie, who leads the $4 billion Merchants Bancorp in Carmel, Ind. — one of the nation’s largest affordable housing lenders.
Podcast: Bringing Real-Time Payments to Every Bank
The RTP network — the first new payment rail launched in the United States in four decades — is a bank-driven system for instant processing and settling of payments.
Podcast: Innovation and Inclusion with Fifth Third
Greg Carmichael entered the banking industry as a mid-career technology executive, and that’s shaped his perspective on the challenges facing banks today.
Bonus Podcast: Why Leveraged Lending Is a Hot Topic
With leveraged lending-related risk on regulators’ minds — and on the agenda of the House Financial Services Committee tomorrow — the ABA Banking Journal Podcast discusses the issue with ABA Senior Economist Curtis Dubay.
A Community Banker’s Voice at the CFPB
On the latest episode of the ABA Banking Journal Podcast, Minnesota community bank CEO Bryan Bruns talks about what community banking looks like in his market, his bank’s recent anniversary and his role as a member of the Consumer Financial Protection Bureau’s Community Banker Advisory Board.
Podcast: A Customer Advocate Inside the Bank
“Customer experience is really the only durable or sustainable differentiator in our industry,” says Rodney Shepard, who was recently promoted to be Arvest Bank’s first-ever chief customer experience officer.
Podcast: How One Bank Proactively Stops Senior Fraud
First Financial Bank takes elder fraud seriously. The $7.8 billion bank with locations across Texas has stopped $7.5 million in elder fraud, including $2.3 million in 2018 alone.
Podcast: A Small Bank Tackles Rural Housing Affordability
Christie Obenauer’s family-owned bank had a problem. Based in a rural county in western North Dakota, her community had been dealing with the prospect of population decline, but then the North Dakota energy boom brought an influx of newcomers. “It’s a wonderful problem to have.”