ABA Banking Journal
No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
SUBSCRIBE
ABA Banking Journal
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive
No Result
View All Result
No Result
View All Result
Home Newsbytes

ABA/Morning Consult Survey: Americans Report High Satisfaction with Banks

March 8, 2022
Reading Time: 1 min read

Nine in 10 Americans with a bank account say they are “very satisfied” or satisfied” with their primary bank, according to a new American Bankers Association/Morning Consult poll released today at ABA’s Washington Summit. A similar number—88%—also agreed that they have multiple options when selecting products and services such as bank accounts, loans and credit cards.

The survey polled consumers on a number of policy topics, including cannabis banking. According to the results, a strong majority of U.S. adults (65%) support allowing cannabis businesses to access banking services such as checking accounts and business loans in states where cannabis is legal, and seven in 10 said they would support a law enabling them to do so.

“Consumers clearly agree that now is the time to resolve the ongoing conflict between state and federal law so banks can serve legal cannabis and cannabis-related businesses,” said ABA President and CEO Rob Nichols. “Doing so will help banks meet the needs of their communities while enhancing public safety, increasing the efficiency of tax collections and improving the financial transparency of the cannabis industry.”

In his opening remarks Nichols also recapped new survey data on overdraft protection and bank fees.

Tags: Customer satisfactionMarijuanaSurveys
ShareTweetPin

Related Posts

Consumer credit increased in March

Consumer credit increased in April

Economy
June 5, 2026

Consumer credit increased at a seasonally adjusted annual rate of 4.8% in April.

ABA DataBank: Average maturity for used car loans remains elevated

ABA DataBank: Average maturity for used car loans remains elevated

Economy
June 5, 2026

Used-car loan term lengths remain near historically elevated levels, suggesting some borrowers are stretching repayment periods to manage higher vehicle costs and financing burdens.

ABA urges FinCEN to reevaluate BOI collection burden on banks

FinCEN issues advisory on suspicious activity linked to employment of undocumented immigrants

Compliance and Risk
June 5, 2026

FinCEN issued an advisory warning financial institutions “to be vigilant against risks presented by the unlawful employment of illegal aliens.” The advisory was jointly issued with the FDIC, OOC, NCUA and IRS.

House lawmakers propose federal studies on AI in financial services, housing

Proposed bill seeks to establish federal regulation of AI

Compliance and Risk
June 5, 2026

Two lawmakers have released a draft bipartisan bill to establish a national regulatory framework for artificial intelligence, including increased penalties for AI-enabled fraud and temporary preemption of state laws regulating AI models.

ABA names 2026 Banking Research Dissertation Grant recipient

ABA names 2026 Banking Research Dissertation Grant recipient

Economy
June 5, 2026

ABA announced Jacob Moore as the recipient of its 2026 ABA Banking Research Dissertation Grant. The program provides economics or finance doctoral graduate students with $40,000 for one academic year to conduct research on the banking industry.

The Clearing House to launch tokenized deposits system for banks

The Clearing House to launch tokenized deposits system for banks

Newsbytes
June 5, 2026

A group of the nation’s largest banks announced today that the Clearing House is launching an initiative to enable the clearing and settlement of tokenized deposits between banks.

NEWSBYTES

Consumer credit increased in April

June 5, 2026

ABA DataBank: Average maturity for used car loans remains elevated

June 5, 2026

FinCEN issues advisory on suspicious activity linked to employment of undocumented immigrants

June 5, 2026

SPONSORED CONTENT

Your Floorplan Audit and Your Credit Decision Are Weeks Apart. That Gap Has a Price.

Your Floorplan Audit and Your Credit Decision Are Weeks Apart. That Gap Has a Price.

June 1, 2026
A Modern Blueprint for Serving High-Net-Worth Families

A Modern Blueprint for Serving High-Net-Worth Families

May 28, 2026
Why Your Systems Keep Slowing Down — and What to Do About It

AI Is in Your Bank. Is Your Cloud Contract Governing It?

May 20, 2026
Credit Memos at the Convergence Point

Credit Memos at the Convergence Point

May 1, 2026

PODCASTS

Podcast: Creating a feeling of welcome, for customers and new bankers

May 28, 2026

Podcast: How consumer deposits drive full relationship banking

May 14, 2026

Podcast: How an Ohio banker talks with policymakers about stablecoin issues

May 6, 2026

American Bankers Association
1333 New Hampshire Ave NW
Washington, DC 20036
1-800-BANKERS (800-226-5377)
www.aba.com
About ABA
Privacy Policy
Contact ABA

ABA Banking Journal
About ABA Banking Journal
Media Kit
Advertising
Subscribe

© 2026 American Bankers Association. All rights reserved.

No Result
View All Result
  • Topics
    • Ag Banking
    • Commercial Lending
    • Community Banking
    • Compliance and Risk
    • Cybersecurity
    • Economy
    • Human Resources
    • Insurance
    • Legal
    • Mortgage
    • Mutual Funds
    • Payments
    • Policy
    • Retail and Marketing
    • Tax and Accounting
    • Technology
    • Wealth Management
  • Newsbytes
  • Podcasts
  • Magazine
    • Subscribe
    • Advertise
    • Magazine Archive
    • Newsletter Archive
    • Podcast Archive
    • Sponsored Content Archive

© 2026 American Bankers Association. All rights reserved.