By understanding the common aspects of cloud migration, banks can create a plan for adopting and deploying the most effective cloud solutions that maximize benefits while minimizing risks.
Chatbots can help banks automate customer interactions, especially when it comes to basic or routine tasks, like resetting a password for an online banking account or transferring funds between accounts.
Focus on the products and services you do best and look for opportunities to leverage technology to enhance customer experience.
How financial institutions can pivot to remain competitive in a fast-moving environment.
Banks are looking for context and perspective, beyond just tactical support.
The federal banking agencies today released a guide to help community banks asses risks when considering partnerships with fintech companies.
Banks marketing teams are increasingly facing this question across many contexts.
Every time your bank works with another organization is an opportunity to help each other get better.
In response to feedback from banks and fintech providers, the Federal Reserve, working with other financial regulatory agencies, is developing a fintech vendor due diligence guide for community banks, that would provide specific information about the documents and information they need to successfully complete their due diligence obligations, Federal Reserve Governor Michelle Bowman said in a speech today.
A small shift in how you think about your vendors can make a big difference.