Fed Survey: Even Amid Pandemic, Unbanked Share Dips
The share of unbanked American adults dipped to 5% in 2020, according to the Federal Reserve’s annual Report on the ...
Tag: Surveys
Report: Credit Card Purchase Volume Rises in Fourth Quarter of 2020
Credit card monthly purchase volumes increased in the fourth quarter of 2020, rising 7% for super prime accounts, 8.6% for ...
Small Businesses Anticipate Revenue Growth in 2021, TD Bank Survey Finds
Just over four in 10 small business owners say they expect to grow revenue in 2021, while just 9% expect ...
ABA Data Bank: Consumer Sentiment Ticks Back Up
Consumer confidence has risen 7.6 points since the end of 2020 as a result of a "growing sense that the ...
Direct Banking Satisfaction Declines
Customer satisfaction with direct banks—those without a branch network—declined 12 points from last year, falling to 852 on a 1,000-point ...
Fed Survey Highlights Pandemic Challenges for Older Entrepreneurs
Small businesses owned by older entrepreneurs—those over the age of 45—have been particularly affected by the COVID-19 pandemic, compared to ...
Survey: Security, Fraud Protection Among Top Considerations for New Savings Account Customers
When consumers shop for a new savings account, their top consideration is strong safety, security and fraud protection, with 61% ...
Consumers Report High Satisfaction With Banks, Industry Response to COVID-19
One year into the COVID-19 pandemic, the vast majority of Americans say they are happy with their bank, according to ...
Consumers Pay Down Record Amount of Credit Card Debt in 2020
Consumers paid down $82.9 billion in credit card debt in 2020, the largest paydown on record, according to a new ...
Philly Fed Survey Finds 10% of Respondents Took COVID-19 Forbearance
More than 10% of respondents in a recent Federal Reserve Bank of Philadelphia survey said they had entered mortgage forbearance ...
