Survey: Mortgage customers mostly satisfied, want more timely support
Overall customer satisfaction is on par with last year, while slower responses and less consistent support were areas that need ...
Tag: Survey
Survey: Small-business banking customer satisfaction improves
Small-business banking customer satisfaction rose for the fifth consecutive year in 2026, driven by improvements across nearly all aspects of ...
Survey: Millennials lead in saving for emergencies
The survey found differences in each generation's approach to money. It also reported four strategies that, according to those surveyed, ...
Bank survey: Consumers want humans to verify AI financial decisions
Forty-nine percent of survey respondents said they used an AI assistant to make a personal financial decision. Among those, however, ...
Survey finds older generations worried about kids’ financial literacy
Most parents and grandparents believe today’s children are less prepared to manage money as adults than they were at the ...
Bank survey finds widespread cybersecurity concerns among small business owners
Eight-seven percent of small business owners believe a cyberattack could have severe financial consequences, with 84% believing it could damage ...
Bank survey: More consumers considering buying a home
For the first time since 2023, a majority of consumers believe it is better to buy a home rather than ...
Survey: CFOs highlight cost-cutting, growth as 12-month priorities
Thirty-nine percent ranked cost cutting as their top priority (up from 33% in mid-2024). Revenue growth rose from seventh to ...
Ag lenders signal cautious outlook for farm profitability in 2025
Agricultural lenders report signs of tighter conditions in farm profitability and credit quality in 2025, according to a joint survey ...
Survey: Most banks preparing for AI, have concerns about stablecoins
Most banks have taken initial steps in preparing for artificial intelligence, including educating employees about AI-enabled fraud, according to the ...
