Five years after the Consumer Financial Protection Bureau finalized a policy for trial consumer disclosures that saw exactly zero such disclosures authorized, the bureau is retooling its policy to encourage more companies to develop trial disclosures.

The ABA Foundation and the Federal Trade Commission today released an infographic to help consumers recognize and understand the growing trend of fake check scams.

Real-time banking is where the market has moved. The biggest risk for community banks is to do nothing in this space.

Banks are seeking tech solutions to bring the traditional branch banking experience into the 21st century.

While mobile and other digital channels continue to grow in importance for transactions, branches remain the preferred channel for customers to have important conversations with their banks, according to a Celent survey for Samsung released today.

Banks are using intelligent video solutions in a myriad of ways to improve the customer experience.

For Jim Edwards, a third-generation banker and the chairman and CEO of United Bank Corp. in Zebulon, Ga., community banking is about providing a "high-touch" experience.

On the latest episode of the ABA Banking Journal Podcast, sponsored by Windstream Enterprise, Connecticut banker George Hermann discussed his bank's in-school branch program.

Customers at the nation’s large and midsize banks are most satisfied when their banking experience blends digital and in-person experiences, according to a J.D. Power study released today.