There are simple ways to connect with your customers now, while strategizing the perfect formula for pleasing them over the long-term.
Browsing: Communications skills
You know that 1500-word, block text email you’ve been drafting under the subject line “Meeting Follow-ups and Ancillary Topics”? Please don’t send it. At least, not until you’ve made some serious fixes.
Today’s workforce is more diverse than perhaps any time in previous history. At many banks, it is now common to have four generations of employees working together, from boomers and Gen Xers to millennials and now, Gen Z. Overall, this diversification has been a boon to American business, as it has been shown to drive innovation and improve the customer experience.
Podcast Interview with Allison Sagraves