The Myth of the Disappearing Bank Branch
A Cleveland Fed report finds that—despite consolidation—bank branch proximity has remained stable and, in some cases, improved.
Browsing: Bank branches
Morning Consult: Customers Prefer Mobile Apps for Banking
Most Americans prefer to do their banking through mobile apps, according to new research released by Morning Consult on behalf of the American Bankers Association.
Bank Branch Distance Stable Amid Consolidation, New Fed Report Finds
Over the past 20 years, the location of the nearest full-service bank branch for urban consumers has remained stable at 1.5 miles and has improved for rural customers, falling from 4.6 miles to 4.3 miles, despite an increase in bank consolidation, according to a new report from the Federal Reserve Bank of Cleveland.
Survey: Bank Customers Prioritize Human Representatives
Customers want banks to focus on making it easier to speak to a human representative, according to a recent survey released by banking software company Temenos.
Survey: Pandemic Drove Increase in Mobile Banking, Decline in Branch Traffic
A recent survey of mobile banking customers by S&P Global Market Intelligence found that about 51% of respondents said that they were visiting bank branches less frequently due to the pandemic.
Omnichannel Banking: the Key to Building Long-Term Relationships
The most effective strategies for banks will have digital and brick-and-mortar channels working together to provide the greatest possible convenience and flexibility.
ABA Urges FDIC to Modernize Signage, Advertising Requirements
The American Bankers Association urged the FDIC yesterday to modernize its signage requirements to reflect new technologies and provide clarity about requirements regarding displays, promotional materials and social media advertising.
The Architecture of Aspiration
Beyond symbolizing security, classical bank design illustrated the connection of prudent finance and civic virtue.
FDIC Re-opens RFI on Signage, Advertising Requirements
As part of its effort to foster greater transparency, efficiency and innovation, the FDIC is renewing its effort to seek input on how it can modernize and revise its official sign and advertising rules.
The Real Story on Bank Branch Closures
Some branches are closing but that doesn’t mean reduced access to banking services, especially in lower-to-moderate-income neighborhoods.