A Cleveland Fed report finds that—despite consolidation—bank branch proximity has remained stable and, in some cases, improved.
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Most Americans prefer to do their banking through mobile apps, according to new research released by Morning Consult on behalf of the American Bankers Association.
Over the past 20 years, the location of the nearest full-service bank branch for urban consumers has remained stable at 1.5 miles and has improved for rural customers, falling from 4.6 miles to 4.3 miles, despite an increase in bank consolidation, according to a new report from the Federal Reserve Bank of Cleveland.
Customers want banks to focus on making it easier to speak to a human representative, according to a recent survey released by banking software company Temenos.
A recent survey of mobile banking customers by S&P Global Market Intelligence found that about 51% of respondents said that they were visiting bank branches less frequently due to the pandemic.
The most effective strategies for banks will have digital and brick-and-mortar channels working together to provide the greatest possible convenience and flexibility.
The American Bankers Association urged the FDIC yesterday to modernize its signage requirements to reflect new technologies and provide clarity about requirements regarding displays, promotional materials and social media advertising.
Beyond symbolizing security, classical bank design illustrated the connection of prudent finance and civic virtue.
As part of its effort to foster greater transparency, efficiency and innovation, the FDIC is renewing its effort to seek input on how it can modernize and revise its official sign and advertising rules.