SPONSORED CONTENT FROM VELOCITY SOLUTIONS By Christopher Leonard, CEO, Velocity Solutions Financial technology, or fintech,…
Bankers deploy digital solutions to bring in new customers, from mobile ID verification to automated bill pay switchovers.
“Customer experience is really the only durable or sustainable differentiator in our industry,” says Rodney Shepard, who was recently promoted to be Arvest Bank’s first-ever chief customer experience officer.
The Clearing House’s Real-Time Payments system is open to all depository institutions with no volume discounts and with a model that will lead to lower pricing as the system reaches scale, TCH President and CEO Jim Aramanda said today at the ABA Payments Forum in Washington.
Banks that decide to implement AI or machine learning capabilities must consider not just how to approach the system upgrade itself, but also how to communicate the new controls to regulators.
Underlying credit and liquidity risks associated with the current point in the economic cycle should be on bankers’ radar screens, the OCC advised today in its Semiannual Risk Perspective report.
The CEOs of six major financial industry trade groups—including ABA President and CEO Rob Nichols—wrote to the CEOs of all U.S. banks and credit unions today with “one simple message: Join Sheltered Harbor.”
To exceed customers’ expectations, banks can’t just buy new technology. They need to have a team—and culture—that fuels innovative thinking.
The Financial Crimes Enforcement Network today issued guidance on how its regulations apply to money transmission involving convertible virtual currencies.