From Big Data to Little Personal Touches
With AI, banks of any size can deliver curated customer experiences.
Browsing: Technology
ABA Data Bank: Banks Most Trusted to Keep Data Safe
New ABA/Morning Consult survey data shows that consumers trust banks most to keep their personal information safe.
Keeping on Top of Changes in U.S. Privacy Laws
From Vermont to California, states are creating a patchwork of data privacy requirements. Complying with them need not be equally piecemeal.
Study Finds Digital Investments Can Reduce Attrition
Eighty-two percent of consumers are less likely to consider switching banks once they become accustomed to their bank’s digital banking services, according to a study released today by Iselin, N.J.-based Provident Bank.
Leader of the Pod
Meet Puget Sound banker Laurie Stewart, who is chairing ABA in 2019-20.
ABA Issues Principles for Strong Relationships Between Banks, Core Providers
As part of ABA’s ongoing work to strengthen the relationship between banks and their core providers so banks can deliver the innovative products and services customers want and need, the association today released a set of Principles for Strong Bank-Core Provider Relationships.
Bonus Podcast: Cybersecurity Trends for 2020
According to a recent survey of community bankers, cybersecurity was the highest-rated risk concern, with over 96% of community bank CEOs reporting that they considered it an important or very important risk factor for their bank.
Four U.S. Regulators to Join Global Financial Innovation Network
The FDIC, OCC, SEC and CFTC today announced that they would join the Global Financial Innovation Network.
Federal Judge Blocks OCC’s ‘Fintech Charter’
A federal judge in New York yesterday blocked the OCC from issuing charters to non-depository special-purpose national banks, as the agency first proposed to do in 2016.
McWilliams: FDIC Guidance Forthcoming on AI, Machine Learning
The FDIC is in the process of developing guidance for financial institutions on artificial intelligence…