The pandemic has upended almost every aspect of Americans’ lives, including how they bank. Which aspects of the COVID-fueled digital acceleration are here to stay?
With the pandemic lingering like a houseguest who refuses to go home, it’s reassuring to know that we can meet a full range of customers’ needs with the help of online and digital technologies.
A conversation with Wendy Cai-Lee of de novo Piermont Bank on the unique needs of multigenerational family firms.
The siloed and slow, often manual, processes of the past are giving way to new efficiencies of automation and cloud-based solutions.
In recent years, high-profile class action settlements have been criticized for delivering little to no monetary relief to plaintiffs, instead, providing coupons, injunctive relief or “cy pres” relief in which the defendant makes charitable donations, while making large fee awards to attorneys.
Banks will win clients during and following the pandemic by providing in-person experiences that combine smart health protections, engaging personal interactions and useful technology enhancements.