Survey: More customers need to know about bank assistance services
In challenging times, sharing information about support programs resonates with vulnerable consumers, according to a survey of bank customers.
Tag: Surveys
Survey: Bank leaders expect mergers and acquisitions to increase in 2025
More than two in five bank leaders believe their institutions will buy another bank in 2025, suggesting a potential uptick ...
USAA: Military community shows financial resilience
Military service members were stronger financially at the end of 2023 than they were before the COVID-19 pandemic, even as ...
Survey: Most Americans know someone targeted by scam
More than half of Americans know friends and family members who have been victims of scams, according to a new ...
FDIC: Percentage of unbanked households dropped slightly in 2023
Roughly 4.2% of U.S. households were unbanked in 2023, according to the FDIC’s National Survey of Unbanked and Underbanked Households, ...
ABA survey: U.S. consumers think Congress should hold credit unions accountable
U.S. consumers believe federal credit unions should be held accountable for meeting the same legal standards as the banks they ...
Bank survey finds Gen Z seeks to build savings, credit
The top financial goal for most Generation Z adults is growing their savings, followed by building their credit and increasing ...
Survey: Fraud resolution boosts bank customer satisfaction
More than one in four bank customers have experienced fraudulent activity on their accounts in the past 12 months, according ...
Survey: Small-business owners more satisfied with their banks in 2024
Small-business owners have grown more confident about their bank’s ability to help them meet their future needs, according to J.D. ...
ABA survey: Most consumers view banks as source of strength for U.S. economy
Nearly nine in 10 Americans with a bank account say they are “very satisfied” or “satisfied” with their primary bank, ...
SPONSORED CONTENT
