If you’re going to be successful, you have to have a willingness to embrace change.

On the latest episode of the ABA Banking Journal Podcast, Jeff Plagge -- president and CEO of Northwest Financial Corp. in Arnolds Park, Iowa, and a former ABA chairman -- discusses how a smaller community banking company like his, with $1.8 billion in assets, can make investments to stay on the technological cutting edge.

Pittsburgh-based PNC received the highest customer satisfaction rating among six nationwide banks, edging Chase by one point, according to a new J.D. Power study released today.

With 60 percent of consumers placing a high priority on mobile and online banking services, according to a recent ABA survey, ABA has endorsed the digital lending solution offered by LendKey.

Nearly two-thirds -- 62 percent -- of respondents to a recent Bank of America survey say they now use a mobile banking app, up 14 points from two years prior.

Four ways bank leaders can support undergraduate education programs and build the next generation of bankers.

A recent study shows that more millennials are seeing the value of homeownership.

Members of the Federal Reserve’s Community Depository Institutions Advisory Council — which includes several ABA member bank CEOs — raised concerns about compliance examination processes and the current regulatory landscape in a recent meeting, according to minutes released by the Fed. “The council is very concerned that the working partnership that has existed for many years between examiners and bankers ...

A quarter of prospective first-time homebuyers said they expect to purchase a home in the next two years, according to Bank of America’s second Homebuyer Insights Report released today.

How Blaine Jackson helped save a North Carolina community bank and rebuild its connection with customers and investors.