You spend a third of your life at work, says Jeremy Callais. “You can teach someone how to do banking. We hire people who we want to spend a third of our lives with. We tend to think that the customers like to bank with those people too.”
In a world where bank CEOs often reach the corner office via serving as chief financial officer or building a career on the lending side, Clayton Legear did things differently.
As one of the country’s generation of young bank CEOs, and one whose professional background is in risk management and regulatory compliance, Clayton Legear shares his unique outlook in the latest episode of the ABA Banking Journal Podcast.
As part of ABA’s ongoing work to strengthen the relationship between banks and their core providers so banks can deliver the innovative products and services customers want and need, the association today released a set of Principles for Strong Bank-Core Provider Relationships.
Ryan James reflects on how Surety Bank supported its customers through the financial crisis and how he’s positioning the 93-year-old institution for the next 90 years.
In keynote remarks last night at the St. Louis Fed’s community banking research conference, bank CEO Julieann Thurlow outlined Massachusetts-based Reading Cooperative Bank’s innovation journey and how it improved financial inclusion in the communities it serves.
Highlighting consumer demand for seamless digital delivery of financial services, FDIC Chairman Jelena McWilliams today emphasized the role of core banking technology companies in facilitating digital transformation.
Perspectives from core providers on where the financial customer experience is heading.
Recent FDIC guidance points to steps banks can take to beef up their vendor agreements.
Underlying credit and liquidity risks associated with the current point in the economic cycle should be on bankers’ radar screens, the OCC advised today in its Semiannual Risk Perspective report.