The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment.
Browsing: Branch strategy
The rise of online channels and the corresponding decline of in-branch transaction activity has led many financial institutions to reduce the scope of their branch networks in recent years. Yet amidst those trends, some of the largest banks in the U.S., many of which led the closure wave of the last decade, have announced sizable branch expansion initiatives.
Chris Nichols and Marci Knight