How One Community Bank Is Reinventing CX for the Digital Age
From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking...
Human Resources
ABA Data Bank: More Than a Third of Banks Offer Flexible Work Hours
The most prevalent work environment practices among bank staff.
Labor Department Releases Final Overtime Rule
The U.S. Department of Labor today released its final overtime rule—a rewrite of the 2016 rule issued under the Obama...
ABA Congratulates Female Bank Execs Atop ‘Most Powerful,’ ‘Women to Watch’ Lists
ABA today saluted the women named to American Banker Magazine’s “25 Most Powerful Women in Banking” and “25 Women to...
EEOC Intends to Drop Pay Data Collection Requirement
The Equal Employment Opportunity Commission announced this week that it does not intend to renew its authority to collect data...
CEO Q&A: Brand Presence for Community Banks
A conversation with Tim Marshall, president and CEO of the Bank of Ann Arbor.
Securing the Branch of the Future
No vault? Nonplussed robbers? Non-customers camping out? Open-format and café-concept bank branches pose a host of emerging physical security and...
ABA Congratulates Outstanding Bank Workplaces
American Banker Magazine today published its seventh annual list of the 85 best banks to work for, with ABA member...
ABA, Trade Groups Urge Court to Rescind Pay Data Collection Requirement
ABA joined several trade groups in filing a friend-of-the-court brief urging a federal appellate court to reverse a lower court’s order that...
The Future Faces of Banking
Banking’s mission is something I like to emphasize at my bank as a means of setting us apart from other...
