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Home Compliance and Risk

OFAC transitions licensing hotline to online platform

July 23, 2025
Reading Time: 1 min read
ABA urges FCC not to impair banks’ communications with customers

The Office of Foreign Assets Control today announced it is transitioning its licensing hotline to a new online platform. The hotline is a resource for the public to contact OFAC for licensing-related questions and tips for navigating OFAC’s licensing portal.

The hotline transitioned to a callback-only telephone service in 2024 to help reduce call volume and improve response times. The callback-only service will be retired Aug. 29. Users can now submit questions directly through an online form and will receive answers about OFAC-specific licenses and interpretive guidance via email or by phone, according to the agency.

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