CFPB warns of impostor scams using agency employee names

The Consumer Financial Protection Bureau today warned that scammers are using the names of agency employees to try to defraud the public. Specifically, the agency said that it has heard from individuals—specifically older adults—who received phone calls or video calls from impostors claiming to be CFPB or other government employees. Often the scams claim that individuals have the opportunity to join class-action lawsuits, receive lawsuit money or owe money.

The CFPB said it would never contact individuals to ask for sensitive information or to pay money. It urged anyone contacted by someone claiming to be a CFPB representative to first contact the agency’s consumer call center if they need to confirm whether the message was real or a scam.