The Community Development Financial Institutions Fund this week issued a notice inviting applications for the 2021 Small Dollar Loan Program, a program that provides grants for loan loss reserves to enable a certified CDFI to establish a loan loss reserve fund to help defray the costs of establishing or maintaining a small-dollar loan program. It also provides technical assistance for technology, staff support and other eligible activities related to small-dollar loan programs. The notice provides details on program application deadlines.
Survey: Bank customer experience as important as products, services
Nearly nine in 10 people say customer experience is just as important as a bank’s products and services, according to a recent survey. Asked why they left their primary bank, concerns over security was the top reason cited.