Browsing: TCPA

Compliance and Risk

Courts appear willing to restrict a consumer’s ability to revoke consent to contact—have not issued adequate rulings to create meaningful precedent.

Compliance and Risk

In a joint comment letter with the Financial Services Roundtable and the Consumer Bankers Association yesterday, ABA supported a petition from ContextMedia, Inc. (doing business as Outcome Health) calling on the Federal Communications Commission to clarify that a caller is not subject to liability under the Telephone Consumer Protection Act when an undetected technical error prevents a consumer’s opt-out request from being processed.