Browsing: TCPA

Compliance and Risk

A federal judge’s recent action to vacate portions of the Federal Communications Commission’s 2015 order on the Telephone Consumer Protection Act has provided a new opportunity for the FCC to clarify certain definitions and take steps to ensure that consumers can continue to receive important communications from banks and other businesses, ABA and seven other financial trade groups said in a joint letter to Senate leaders.

Compliance and Risk

Courts appear willing to restrict a consumer’s ability to revoke consent to contact—have not issued adequate rulings to create meaningful precedent.

Compliance and Risk

In a joint comment letter with the Financial Services Roundtable and the Consumer Bankers Association yesterday, ABA supported a petition from ContextMedia, Inc. (doing business as Outcome Health) calling on the Federal Communications Commission to clarify that a caller is not subject to liability under the Telephone Consumer Protection Act when an undetected technical error prevents a consumer’s opt-out request from being processed.