For Monica Sylvain, chief diversity officer at Louisiana-based IberiaBank, a focus on diversity, equity and inclusion (or DE&I, as it’s increasingly widely known) starts with building community.
How can banks advance the perception that they’re ready to tap into the potential of millennial and Generation Z workers? Two words: Social media.
How banks are striving to create more diverse, equitable and inclusive workforces.
Today’s workforce is more diverse than perhaps any time in previous history. At many banks, it is now common to have four generations of employees working together, from boomers and Gen Xers to millennials and now, Gen Z. Overall, this diversification has been a boon to American business, as it has been shown to drive innovation and improve the customer experience.