On the latest episode of the ABA Banking Journal Podcast, CEO Brad Paige talks about “the first security enhancement that we’ve done that actually improved the customer experience.” The enhancement: digital voice authentication.
How digital voice technology helps banks large and small improve efficiency, reduce fraud and enhance the customer experience.
With the explosion in connected smart devices, bankers will see more opportunities to serve customers—and confront thornier risks—than ever before.
When all banks are pushing forward in the race to adopt the latest innovation and emerging technologies, remember that cybersecurity is essential to remain competitive while protecting account holders. Be the trusted resource that empowers consumers to guard against fraud and cyber-attacks.
Underlying credit and liquidity risks associated with the current point in the economic cycle should be on bankers’ radar screens, the OCC advised today in its Semiannual Risk Perspective report.
The CEOs of six major financial industry trade groups—including ABA President and CEO Rob Nichols—wrote to the CEOs of all U.S. banks and credit unions today with “one simple message: Join Sheltered Harbor.”
Imposter attacks against financial services organizations rose by 60% from the end of 2017 to the end of 2018, according to a report released today by cybersecurity firm Proofpoint.
Cybersecurity and the slowing of the global economy are two key issues of concern, the CEOs of the nation’s largest banks told the House Financial Services Committee today.
The FDIC issued a letter to all banks today outlining gaps that some examiners had noted in banks’ contracts with technology vendors and reiterating regulatory requirements for these contracts.
With consumer losses from phishing scams in 2017 up 375 percent from two years prior, according to FBI data, the ABA Banking Journal Podcast marks National Consumer Protection Week with a bonus episode on phishing.