Retail and Marketing

Bank marketers will continue to test the AI waters and find efficiencies and scale.

Overall customer satisfaction with personal loans has remained largely flat, according to J.D. Power’s 2025 U.S. Consumer Lending Satisfaction Study.

“Millbury National has always been about serving our community, and that will never change.”

Mutuals Matter campaign seeks to educate the public about what separates mutual banks from other financial institutions.

As independently owned and operated small businesses, fast-food restaurant franchisees have unique business needs. They have mobile and often part-time...

Four key findings from the 2024 FDIC Small Business Lending Survey

Take the time to decide and understand whom you can serve really well, then excel at that.

Teach Children to Save Day is over, but the work continues.

This is further evidence that the necessary skills of a bank marketer now include a wider range of abililities.

A key choice: Out-of-the-box capacity to launch immediately versus the ability to customize a platform to a bank’s needs.