Study: Mobile App Complexity Dings Customer Satisfaction
As bank mobile apps add new features, the increased complexity is stumping some consumers, according to new studies from J.D. Power.
Browsing: Payments
A Bank in Every Device?
With the explosion in connected smart devices, bankers will see more opportunities to serve customers—and confront thornier risks—than ever before.
International Coalition Releases Guidance on Supply Chain Finance
The Global Supply Chain Finance Forum—which includes BAFT, ABA’s global transaction banking subsidiary—today released a new guidance document on receivables discounting technique.
Podcast: Bringing Real-Time Payments to Every Bank
The RTP network — the first new payment rail launched in the United States in four decades — is a bank-driven system for instant processing and settling of payments.
Clearing House CEO Emphasizes Equal RTP Access, Pricing for All Banks
The Clearing House’s Real-Time Payments system is open to all depository institutions with no volume discounts and with a model that will lead to lower pricing as the system reaches scale, TCH President and CEO Jim Aramanda said today at the ABA Payments Forum in Washington.
Community Bank Representatives Named to RTP Business Committee
As promised in March, the Clearing House today named two community bankers to the Real-Time Payments Business Committee. The committee provides input and guidance to the RTP network, a new real-time core payments system operated by TCH.
CFPB Veteran Tapped to Lead ABA’s Card Policy Council
The American Bankers Association announced today that it has hired Consumer Financial Protection Bureau veteran Dan Smith to serve as executive director of its Card Policy Council.
ABA’s Kenneally Named to Faster Payments Council Board
The U.S. Faster Payments council—an industry-led coalition dedicated to driving faster payments innovation and adoption—has announced that ABA SVP Steve Kenneally has been elected to a two-year term on its board.
FinCEN Issues Guidance on Convertible Virtual Currencies
The Financial Crimes Enforcement Network today issued guidance on how its regulations apply to money transmission involving convertible virtual currencies.
Fed Floats Extended Hours to Facilitate Same-Day ACH
The Federal Reserve today sought public comment on whether the Fed banks should extend the daily operating hours of the National Settlement Service and Fedwire Funds Service to facilitate adoption of a third same-day ACH processing and settlement window.