The OCC today updated its Comptroller’s Handbook guidance on residential mortgages, replacing previous guidance and exam procedures issued in 1990, 1998 and 2011. The new booklet consolidates national bank and thrift guidance; provides examiner guidance on assessing residential real estate risk management; includes changes to production, servicing, collections and foreclosures; and incorporates the CFPB’s mortgage rules.
FCC proposes ‘robocall scorecard’ to rate voice service providers
The FCC is seeking public comment on creating a “robocall scorecard” to measure how voice service providers are protecting consumers from illegal calls. In related news, the commission booted 14 providers from the U.S. telecommunications network.









