Two Key Factors to Consider in the Updated Servicing Rules
Handling successors in interest and periodic statements for borrowers in bankruptcy can create compliance headaches.
Browsing: Servicing
New Mortgage Servicing Guide Helps Bankers Navigate Compliance Changes
The CFPB’s recent mortgage servicing rules are the latest addition to the thousands of pages of servicing regulations. To help bankers, compliance professionals and mortgage lenders navigate the rules, ABA has published a members-only Reference Guide to Mortgage Servicing.
Agencies Looking at Areas to Relieve Regulatory Burden
Regulatory agencies are seeking targeted ways to relieve regulatory burden, according to senior officials speaking at ABA’s Government Relations Summit this morning.
Trades: FCC Overstepped Authority in TCPA Exemption Final Rules
In a joint comment letter to the Federal Communications Commission this weekend, ABA and the Consumer Bankers Association urged the FCC to facilitate — not impair — important communications between lenders and borrowers of debt owed to or guaranteed by the federal government, including calls made to service federally guaranteed or insured mortgages or federal student loans.
CFPB: Debt Collection Tops Consumer Complaints for December
Consumers complained most frequently about debt collection in December, according to the Consumer Financial Protection Bureau’s monthly complaint snapshot released today.
Compliance Issues to Watch in 2017
Mortgage servicing, fair lending, vendor risk management and sales practices are among top priorities, according to ABA experts.
Fannie, Freddie Unveil HAMP Successor
Fannie Mae and Freddie Mac today announced new foreclosure prevention programs designed to replace the Home Affordable Mortgage Program, which expires at the end of this year.
CFPB Issues Final Rule Amending Mortgage Servicing Rule
The Consumer Financial Protection Bureau today issued a 900-page final rule amending its mortgage servicing rules.
Study: Improving Customer Service a Worthwhile Investment for Servicers
Improving the customer experience is worth the investment for mortgage servicers, according to the 2015 J.D. Power study of consumer satisfaction with their primary mortgage servicers.
Study: Community Banks Persist in Mortgage Servicing
Community financial institutions have expanded their share of the mortgage servicing market since 2008, even as new servicing rules and the Basel III capital treatment of mortgage service rights have made servicing home loans more expensive, according to a study released yesterday by the Government Accountability Office.