Consumers Give Bank Mobile Apps Top Marks in Morning Consult Survey
Ninety-five percent of respondents in a recent American Bankers Association/Morning Consult survey rated their bank’s online and mobile app experience ...
Tag: Mobile payments
Study Finds Digital Investments Can Reduce Attrition
Eighty-two percent of consumers are less likely to consider switching banks once they become accustomed to their bank’s digital banking ...
How One Community Bank Is Reinventing CX for the Digital Age
From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking ...
Digital Transactions Driving Growth in Debit, Survey Shows
Debit card use and market penetration continued to grow last year, while fraud losses declined, according to Pulse’s debit issuer ...
A Bank in Every Device?
With the explosion in connected smart devices, bankers will see more opportunities to serve customers—and confront thornier risks—than ever before.
Who’s Using P2P and Why?
By Kate Young
Survey: Gen X, Boomers Drive Broader Adoption of P2P
Fifty percent of first-time person-to-person payments users are aged 45 or older, according to survey data released today by Early ...
Five Global Fintech Trends in 2019
By Tyler Mondres
The Digital Path to Customer Loyalty
Lagging loyalty puts financial institutions at risk of falling behind.
Securing Real-Time Payments: Back to Risk Mitigation Basics
How to blend the basics of fighting fraud with new tactics, capabilities and processes to keep pace with digital payments.
