African-American mistrust of banks was endemic in the late 19th century, but that began to change with Maggie Lena Walker.
Hock imagined the Visa network, an entirely new approach to card acceptance and settlement.
More than just making things more convenient for customers, Hill’s aim is to “surprise and delight” every customer, converting them into fans along the way.
United American may not have had the “killer app” for anytime banking, but it was first to the game—proving that even in high-stakes technology races, creative young community bankers can beat the big guys.
Through big data and clever marketing, Richard Fairbank changed the way Americans acquire and use credit cards.
Philadelphia financier Stephen Girard risked his fortune to save the republic in the War of 1812.
Born two centuries ago, savings banks burnished the reputation of the banking industry and taught the virtue of thrift.