Facing the Future by Managing Talent Risk Now
The ghost story that keeps bankers up at night.
Browsing: Employees
3 Ways a Bank Can Create Culture Ambassadors
A “culture ambassador” is essentially a company cheerleader—someone who’s always engaged and enthusiastic about building, maintaining, and sharing an excellent culture within a workplace. Banks need culture ambassadors to show both potential customers and potential employees what separates them from the competition.
Tech Agility Is a People Challenge
To exceed customers’ expectations, banks can’t just buy new technology. They need to have a team—and culture—that fuels innovative thinking.
Responding to a Tightening Labor Market
By Brittany Kleinpaste
Protect Your Brand with Service Recovery
By John Tschohl
The Strategy of Sharing
Podcast Interview with Chris Nichols
Playing Up Community Bank Strengths
By Keith Brannan
Labor Department to Host Public Feedback Event on Overtime Rule
As the U.S. Department of Labor continues to examine potential revisions to the Obama administration’s “overtime rule” – which was adopted in 2016 but never took effect due to a federal judge’s ruling later that year — the department has scheduled an additional public “listening session” on Oct. 17 in Washington, D.C.