Tag: Customers

The CFPB is proposing a new rule to prohibit contractual provisions in agreements for consumer financial products or services that ...

Marketers' top objective: deposit growth, fueled by new customer acquisition, deepening existing customer relationships and improved retention.

The path to credit card issuing is within reach for community banks with the right support and technology.

The percentage of U.S. bank customers who are financially healthy has remained steady, but their overall concern regarding inflation has ...

While bankers may have turned more judicious in terms of overall branch-capital allocations, they wisely continue to maintain investment levels ...

Banks find new ways to incorporate video-based marketing strategies to drive business growth, brand differentiation and customer satisfaction.

Understanding account-holders as individuals, rather than segments or averages.

From hotel upgrades to cashback bonuses, dissecting the nuances of rewards systems.

Email, analytics, social media, lead generation and customer personalization among leading uses.

‘It allows banks that aren’t big names with massive budgets to lean into what makes them different.’