The Consumer Financial Protection Bureau reported that banks and other companies responded in a timely manner to 99% of complaints submitted through the bureau in 2020, according to its 2020 Consumer Response Annual Report.
The Consumer Financial Protection Bureau and Federal Trade Commission released their annual debt collection report summarizing efforts by both agencies to enforce the Fair Debt Collection Practice Act and educate consumers about debt collection.
The Consumer Financial Protection Bureau reported that banks and other companies responded in a timely manner to 98% of complaints submitted through the bureau in 2018.
By John Tschohl