In 1954 bank architecture joined the 20th century, with a revolutionary bank branch at 43rd Street and Fifth Avenue in Manhattan.
As consumers increasingly access banking services through digital channels, the vast majority of branch closures have been concentrated in well-off areas.
At banks of all sizes, student-staffed branches turn students into ambassadors for healthy financial choices.
Banks are seeking tech solutions to bring the traditional branch banking experience into the 21st century.
While mobile and other digital channels continue to grow in importance for transactions, branches remain the preferred channel for customers to have important conversations with their banks, according to a Celent survey for Samsung released today.
…and more insights from ABA’s Compliance Center Inbox in the July/August issue of the ABA Banking Journal.
Banks are using intelligent video solutions in a myriad of ways to improve the customer experience.