What’s the future of bank branches? In a world where online banking seems to offer almost anything clients might need, you may wonder if there’s any benefit to managing physical locations.
This week, John Oxford of Renasant Bank and Josh Mabus of Mabus Agency talk about the importance of investing in the in-branch experience. Their guest is Siya Vansia of ConnectOne Bank, a $5 billion institution with twenty-two branches throughout New Jersey and New York.
Listen to learn how your online offerings and in-branch customer service can work together to meet clients where they are—and grow your bank.
It’s all in the latest Marketing Money Podcast.